Refund policy

Return & Refund Policy

We appreciate your purchase and strive to provide a positive shopping experience.

14-Day Return Period

You may request a return within 14 days of receiving your order.

Return Conditions

To be eligible for a return, your item must:

- Be unused and in its original condition
- Be returned in the original packaging
- Include all included accessories and parts
- Be accompanied by proof of purchase

How to Submit a Return Request

Please contact our customer support team before returning any product.

Email: georgevitantonio12@outlook.com

After your request has been reviewed, we will send you the return instructions.

Refunds

After we receive and inspect your returned item, we will notify you of the refund status.

Approved refunds will be processed to your original payment method within 5–10 business days.

Items Not Eligible for Return

The following items are not eligible for return:

- Personalized or custom-made products
- Gift cards
- Clearance or promotional items
- Products showing signs of use
- Returns requested after the 14-day return period

Damaged or Incorrect Items

Please notify us within 7 days after delivery if your order arrives damaged, defective, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by our mistake.